Shipping policy

Shipping Methods

United Kingdom (UK)

We offer the Standard Shipping (Tracked) for all UK orders, with delivery within 3-5 business days. Order tracking available.

International Shipping

For our international customers, we provide Express International Shipping (Tracked) with delivery within 3-7 business days with order tracking available.

Order Processing Time

Please note that all orders are processed within 1-2 business days, regardless of the shipping method selected. Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Information

Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to track your package. Please allow a few hours for the tracking information to become available.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the destination. The exact shipping cost will be displayed during the checkout process.

Customs and Duties (International Orders)

For international orders, please be aware that customs duties and taxes may be applicable upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.

Address Accuracy

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout. We cannot be held responsible for delays or additional shipping charges due to incorrect or incomplete addresses.

Lost or Delayed Shipments

In the rare event that your shipment is lost or significantly delayed, please contact our customer support team at store@worksinpublic.co.uk with your order number, and we will investigate and assist you in resolving the issue.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our customer support team at store@worksinpublic.co.uk